WhatsApp · Messenger · Instagram
Your customer messaged you at 2am. Who answered?
AiReply is an AI agent that replies on your behalf around the clock — in Arabic or English, in your dialect, and only from what your business actually knows. It answers, qualifies, captures name and number, and hands your team a customer with the summary already written.
No credit card. Live in minutes, not weeks.
Hi — do you have a three-bedroom in the north district?
Good evening 🌙 Yes, we have two three-bedroom layouts in the north district, one of them overlooking the garden.
And how much is it?
I'd rather not give you a figure I can't confirm. I'll pass this to my colleague in sales to confirm first thing — may I take your name and number?
Rowaida Al-Saeed · 0597745521
- Messenger
Industries
Built for businesses that live in their inbox
No fake logos — these are the categories we designed for in the Arab market.
The problem
Messages do not keep your opening hours
Most enquiries arrive after the shop is shut: at night, at the weekend, over the holidays. A customer who waits more than a few minutes opens a conversation with your competitor instead.
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02:40
A late reply is a lost customer
A message read twelve hours later reaches somebody who has already bought from someone else.
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09:15
Staff repeating the same answer
Opening hours, location, availability — asked every day, eating the time of the people meant to be selling.
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21:30
Numbers lost in the thread
A customer left their number among a hundred messages and nobody followed it up: an order you lost without knowing you lost it.
Compare
Before and after AiReply
The same message at 2:40am — two very different outcomes.
Without an agent
- Read twelve hours later
- Customer already bought elsewhere
- Number lost in the thread
- Staff repeating the same answers
With AiReply
- Reply in seconds from your material
- Prices only when verified in inventory
- Name and number captured automatically
- Ready summary for your sales team
How it works
Three steps, then it runs itself
You set it up once. After that it takes every conversation that arrives, and only interrupts you when a customer has earned your attention.
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1
Teach it your business
Upload your files, paste text, or give it your website address. It reads the documents, pulls the answers out of them, and comes to know what you know.
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2
Connect your channel
WhatsApp on your official business number, a Facebook page, or a professional Instagram account — over Meta's official APIs, not an unofficial web client.
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3
Receive customers ready
The agent answers, qualifies, takes the name and number, and sends you the lead with its conversation summarised — to your inbox, a WhatsApp group, or your email.
Product
Inside the dashboard
Real UI patterns from the app — not a static screenshot that goes stale.
Ahmad · Messenger
Thanks — I will visit the clinic tomorrow
Unified inbox
WhatsApp, Messenger and Instagram on one screen, with the latest message preview on every row.
Rowaida Al-Saeed
QualifiedLooking for a 3-bed unit — wants price confirmed
Lead pipeline
Stage, score and conversation summary — ready for a human call.
Step 3 of 10
Teach the agent your business
Setup wizard
Ten steps from agent personality to go-live, with a live phone preview as you type.
Who it's for
Businesses that cannot afford a missed message
If customers reach you on WhatsApp after hours, this is for you.
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Real estate
Project questions, viewing requests and pricing — the agent qualifies and registers before you wake up.
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Clinics & centres
Appointments, verified service fees, and calm triage — in language patients actually use.
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Restaurants & hospitality
Menu, delivery and table booking — instant replies while the kitchen is busy.
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E-commerce
Availability, sizing and shipping — from verified stock only, never invented prices.
Safety
It will not invent a price. Ever.
A wrong price in your company's own writing is a legal problem, not a slip of the tongue. So the agent states no figure unless it sits in a row a person on your team read and took responsibility for.
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A filter on the output, not a promise in the prompt
Every reply is checked before it is sent. If an unverified figure slips in, the reply is blocked and regenerated, then handed to a person.
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Imports are never auto-approved
A file of four thousand rows arrives entirely unverified. Verification is a human decision, row by row — not a box ticked out of habit.
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Editing a price un-verifies it
Nobody has read the new number yet, so the row goes back to unverified until somebody reads it again.
And when the agent does not know, it says so and hands over — it does not guess.
Channels
Where your customers actually message you
Official connections over Meta's APIs. No QR scanning, no unofficial web session — those get business numbers banned and break every time Meta changes something.
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WhatsApp
On your business number, over the official WhatsApp Cloud API.
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Messenger
Facebook page messages, authorised straight from your own account.
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Instagram
Direct messages for a professional account linked to your page.
Features
What you get
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Arabic, in your dialect
It understands local dialects and answers in one — or in Modern Standard Arabic, or in English. You choose the tone and the length.
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Answers from your material only
Your documents and your inventory are its sources. No general internet knowledge going out under your company's name.
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Qualifies and scores
Every conversation becomes a lead with a score and a stage, so you know who is worth a call right now.
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Straight through to your team
A ready customer reaches a WhatsApp group, a number or an email — with the conversation summarised, not a link nobody opens.
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One shared inbox
All three channels on one screen, and your staff can step into any conversation and take it over mid-sentence.
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It knows when to stop
An angry customer or an unusual request is handed to a person before any reply is generated — not after.
Plans
Start small, grow when you need to
Billing is by session: a twenty-four hour window with one customer on one channel, however many messages it holds.
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Free
Demo & Testing
0 USD · per month
- 10 sessions a month
- 1 agents
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Nashama
Made in Jordan
74 USD · per month
- 1,000 sessions a month
- 1 agents
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Basic
Live Operations
149 USD · per month
- 3,000 sessions a month
- 1 agents
FAQ
Before you ask
Does it understand Arabic dialects?
Yes. You pick the agent's dialect when you set it up — Gulf, Levantine, Egyptian, Maghrebi or Modern Standard — and it understands a customer writing in a different one, replying in the dialect you chose.
Will it quote wrong prices to my customers?
No. The agent states a price only from an inventory row somebody on your team verified. Any reply carrying an unverified figure is blocked before it is sent and handed to a person.
Do I have to scan a QR code from my phone?
No, and connecting does not work that way here at all. We use the official WhatsApp Business API, because unofficial sessions put your business number at risk of being banned and break whenever Meta changes its protocol.
When does my staff step in?
At any moment, from the inbox. And the agent hands conversations over by itself when it detects frustration or a request outside what it knows — before it writes any reply.
How long does setup take?
A ten-step wizard walks you from what the agent does to switching it on. The steps that need material gathered — knowledge, inventory, media — can be skipped and returned to, so the essentials are done in one sitting.
Who owns my conversation data?
You do. Every organisation has its own fully isolated space; your conversations, documents and customers are visible to no other account and are not used to train any model.
Contact
Message the AiReply team
A question about plans, a demo request, or help before you sign up — write to us and we will reply by email.