Conversation sessions
- A 24-hour communication window per customer on one channel.
- Unlimited messages within a session.
- Includes text, voice, images and files.
- A new session opens after 24 hours of inactivity.
Simple, transparent pricing
Choose your perfect plan
Production-grade AI agents for WhatsApp, Instagram and Facebook. Not simple chatbots — real conversational AI that understands your business.
- No setup fees
- Cancel anytime
- 100% data ownership
- 24/7 support
Choose your perfect plan
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Free
Demo & Testing
Free
- 10 sessions / month
- 1 agents
-
Nashama
Made in Jordan
74 USD · per month
- 1,000 sessions / month
- 1 agents
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Basic
Live Operations
149 USD · per month
- 3,000 sessions / month
- 1 agents
All plans include
Everything you need to go live
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WhatsApp, IG, FB
Official Cloud API channels
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Voice understanding
Transcribe voice notes
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Voice replies
Human-like audio responses
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Media handling
Images and files in chat
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Media library
Send menus, offers and catalogues
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Full dashboards
Inbox, leads and analytics
Full comparison
Compare all features across plans
Core limits
| Free | Nashama | Basic | |
|---|---|---|---|
| AI agents | 1 | 1 | 1 |
| WhatsApp numbers | 1 | 1 | 1 |
| Sessions / month | 10 | 1,000 | 3,000 |
| Media library items | 5 | 50 | 150 |
| Inventory items | 20 | 200 | 1,000 |
| Knowledge base storage | 5 MB | 50 MB | 200 MB |
Channels & messaging
| Free | Nashama | Basic | |
|---|---|---|---|
| Facebook Messenger | |||
| Instagram DM | |||
| Voice understanding | |||
| Voice replies | |||
| Media handling |
AI capabilities
| Free | Nashama | Basic | |
|---|---|---|---|
| Knowledge base (RAG) | |||
| Verified inventory quotes | |||
| Lead capture & CRM | |||
| Media library search | |||
| Google Calendar booking | |||
| Multi-brand | — | — | — |
Support & service
| Free | Nashama | Basic | |
|---|---|---|---|
| Unified inbox | |||
| Leads dashboard | |||
| Analytics & metrics | |||
| SLA guarantee | — | — | — |
Pricing
| Free | Nashama | Basic | |
|---|---|---|---|
| Extra session price | — | 0.09 USD | 0.06 USD |
Plan details
Everything you need to know
Media library
- Add media with images and descriptions.
- The agent can search and send assets during chat.
- Limits vary by plan — see the comparison table.
Knowledge base
- Built from your approved materials — PDFs, websites, pasted text.
- The agent answers only from retrieved content.
- Update documents without rebuilding the agent.
Dashboards & analytics
- Unified inbox across all channels.
- Leads dashboard with pipeline and export.
- Performance metrics on the home dashboard.
Scalability
- Request a plan upgrade from inside the dashboard.
- Add agents, channels and capacity as you grow.
- No system rebuild when you scale.
Security & data
- Your data stays yours — never used to train models.
- Strict guardrails on pricing and commitments.
- Human escalation for sensitive cases.
FAQ
Common questions
What is a conversation session?
A 24-hour window with one customer on one channel. You can exchange unlimited messages inside it. After 24 hours without activity, the next message opens a new session.
How does session pricing work?
Each plan includes a monthly session allowance. When you exceed it, extra sessions are billed at the per-session rate shown in the comparison table — unless your plan blocks overage.
Can the agent quote prices?
Only from verified inventory rows you approved. A price the agent cannot verify is blocked — the customer is handed to your team instead.
Can I upgrade or downgrade?
Request a change from inside the dashboard. Platform admins approve plan moves — there is no self-serve payment yet.
Who owns the data?
You do. Conversations, leads and uploaded material belong to your organization.
What channels are supported?
WhatsApp Cloud API, Facebook Messenger and Instagram DM — all through Meta's official APIs.
Final note
The Free plan is for evaluation and proof-of-concept. Paid plans are for live customer conversations. Enterprise pricing varies by volume and integrations — contact us to discuss.